UX Director

| Greater NYC Area

As the Director of User Experience you will oversee UX Design, UX Research and UX Writing across our product design organization, including Presence, Commerce, Marketing & Analytics and Growth. In this role you will be responsible for setting and maintaining our high standards through critical deliverable feedback and mentorship, improving Squarespace’s products and ensuring our highly collaborative culture is at its best. You will be responsible for the hiring and training of new members of the team and working with partners across the product design organization on process and direction.

Responsibilities

  • Provide UX leadership across all of Squarespace products, including Presence, Commerce, Marketing & Analytics and Growth
  • Manage the existing teams and their leaders, including developing them further, inspiring them to new heights and building them out to meet the needs of the product organization
  • Build and set up UX Research team for success
  • Partner with Creative Directors, Product Directors and stakeholders in supporting groups such as Business Insights and Customer Operations on process, organization and strategy
  • Ensure timely delivery of high-quality work from teams reporting to you

Qualifications

  • A minimum of 10 years of relevant experience in information architecture, user experience design, usability testing, accessibility, auditing and related skill sets
  • Innate understanding of the creative process and its needs
  • Track record of shipping successful products which stand out from the rest
  • Exceptional design thinking
  • Strong problem-solving skills
  • Expert collaborator across the disciplines of product management, design, writing, engineering and research
  • Experience with publishing platforms, content management systems or complex creative tools and platforms
  • Experience designing web and mobile apps
  • Solid technical understanding, preferably familiar with current web and app development technologies

Portfolio

Your portfolio shows applied knowledge of usability, user-centered design and research through successful products. It contains wireframes, flows, prototypes and app or site maps etc. and displays the following.

  1. Work by you
  2. Work by a team you were directing
  3. Work by your team, which you had to redirect
  4. Any large scale platform thinking you can show

ABOUT SQUARESPACE

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 570 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about. 

PERKS 
  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

An Insider's view of Squarespace

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

People Tech Manager

How has your career grown since starting at the company?

As the Data Engineering team has grown, I've become a team lead and learning lots of new technologies, such as Postgres and Airflow.

Polina

Senior Software Engineer

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. We offer competitive medical, dental, and vision for our employees and their dependents. We also offer up to 18 weeks of paid parental leave, daily gourmet lunches, and seasonal wellness programming, including meditation, yoga, and nutritionist sessions at the office. And so many snacks.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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