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User Experience Design Director

| Greater NYC Area

Solstice is a modern software engineering firm that helps Fortune 500 companies seize new opportunities through world-changing digital solutions. As strategists and consultants, we help organizations evolve their digital strategy to solve mission-critical problems. As designers and developers, we build incredible software solutions that transcend a standalone product and transform an organization’s relationship with its customers. As instructors and coaches, we help companies transform from the inside out by adopting a high-speed culture of innovation. We’re strategists, researchers, designers, and engineers hell-bent on changing the way the world does business.

We are looking for a User Experience Design Director to help lead and grow the design practice in our New York City office. You will be helping to define and enhance our clients’ digital experience and seamlessly support the interactions our clients’ users have within the digital ecosystem. You will also be helping to grow and continue to build the best UX team around.

About the role:

  • Participate in the strategic planning process, providing user experience and design thought leadership for product development roadmaps
  • Guide and mentor our user experience team to create engaging and memorable experiences, driving an environment of sharing and collaboration
  • You will work collaboratively across our client teams including managing UX resource allocations and billable time requirements
  • Will be accountable for the multi-channel experience we provide to our clients
  • Work directly with Business partners to define customer needs and translate needs into an experience brief, develop design strategies in alignment with this brief, and represent design decisions to senior leadership team
  • Provide thought leadership in the community through blogging, industry meetups, or other opportunities

What we are looking for in you:

  • You have pragmatic, hands-on experience in the digital product experience space, and have a strong knowledge of all the emerging trends and technologies in the interactive space.
  • You have a firm grasp of and a proven track record of human-centered design methods and design thinking practices.
  • You are comfortable concepting from scratch or saving a client who has an existing application needing strategy around optimization and improvement.
  • You have a keenly developed aesthetic sense, a good strategic mind and a practitioner’s background in design.
  • You can lead while fostering a creative and collaborative environment that thrives on an exchange of ideas.
  • Fluency in the practical aspects of concepting, design, development as it relates to User Experience
  • Experience building and growing a highly talented team
  • A background in interactive art direction, interface design or creative technology
  • Strong writing, deck-creation, and presentation skills
  • A fondness and track record of pitching and winning new business
  • A genuine interest in client relationships and ability to communicate with executive audiences
  • Hands-on experience designing interactive solutions for large companies with multiple channels
  • Aptitude for managing large scale programs with multiple but interrelated design tracks
  • A proven ability to lead high performing design teams with a track record of managing and grooming junior talent
  • A killer portfolio with great examples of well-designed and innovative experiences
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • SwiftLanguages
    • Objective CLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • After EffectsDesign
    • proto.ioDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • RallyManagement
    • HubSpotCRM
    • SalesforceCRM

Location

524 Broadway, New York, NY 10012

An Insider's view of Solstice

What’s the vibe like in the office?

As a new Solstie in the NYC office, Solstice provides the best of both worlds—a fun and innovative startup here with the rock-solid support of a 300+ team back in Chicago. Our team is incredibly talented and builds great products. Despite the high-level output, the vibe of the office is laid back and chill.

Jennifer Fragale

Product Consultant

What makes someone successful on your team?

Being both accountable and gracious teammate as well as being a driven self-starter. Our team is made up incredible servant leaders as well as individuals who continuously make their own paths. To be successful with Solstice New York you must have a respect for your teammates, desire to lead, and an openness to being challenged and always learning.

Nate

Strategy Principal

How do your team's ideas influence the company's direction?

We’ve been in growth-mode a few years. While we've scaled, we’ve been disciplined about the flat structure in order to maintain a low-power-distance culture. From entry level to CEO, everyone’s roles are interdependent so their responsibilities are equally important. We know that insight and inspiration will come from every corner of the company.

Mark

NYC Managing Director

What are some social events your company does?

We take culture seriously and always make sure to have events planned frequently that keep us all connected outside of our day-to-day roles. With a plethora of offices around the world, we structure global events each office can participate in on the same day like our Rosé Soiree, and our annual Grilled Cheese Cookoff!

Anne Marie

UX Design Consultant

What are Solstice Perks + Benefits

Culture
Volunteer in local community
Solstice's value of "Make A Difference" is shown through quarterly events and activities. One in particular, Pay It FWD, is our annual day of volunteering where Solsties combine forces & give back!
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity, Philanthropy, Wellness, and Social Committees can be joined by any Solstie who wants to collaborate on events and make an impact upon our culture!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
From sponsored 5Ks to Lunch & Learns, our Wellness Committee enables a workplace that encourages environmental and social support of a healthy lifestyle.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Some of our favorites include our New Hire Happy Hours, our company-wide holiday party, our annual volunteer event (Pay It FWD), and team outings!
Happy Hours
Company-wide happy hours, as well as team happy hours are common at Solstice. The themes and locations differ, but they are always a good time!
Pet Friendly
Professional Development Benefits
Job Training & Conferences
We offer a wide range of training programs like LinkedIn Learning, Solstice University, and a mentor program. All full-time employees also receive $5,000 annually to pursue professional development.
Tuition Reimbursement
Diversity Program
Solstice is committed to positively impact, promote, support, and raise awareness of diverse communities in the Technology industry with the leadership of our Diversity Committee.
Lunch and learns
Solsties plan and host lunch and learn meetings weekly.
Promote from within
Mentorship program
All Solsties are assigned a mentor who provides 1-to-1 support, career mentoring, and leadership advocacy.
Continuing Education stipend
We offer $5000 annually for continuing education.
Time allotted for learning
Employees are allotted two extra PTO days to use for their own personal training and development.

Additional Perks + Benefits

We have a variety of fun perks at Solstice, but our favorites focus on employee development! We know that investing in employee development is crucial to our success as a growing and forward thinking firm. All full-time employees have an annual personal training budget and time off. Employees will use this to take classes, buy materials, and go to conferences. We also have our internal training program Solstice U, a mentorship program, and knowledge sharing through discipline circles and Lunch and Learns!

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