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Design Manager

| Greater NYC Area

DESCRIPTION

Shapeways is a platform that enables creators to make their products come to life. In 2007, we created 3D printing as a service and have now delivered 10 Million products to a growing community of over a million creators around the world. Our smart, engaged, fun team works with cutting-edge technologies every single day to help creators design, make and sell. We're bringing together passionate people to change the future and empower anyone to be a creator.

 

We are seeking a well-rounded Senior Design Lead with 10+ years of experience designing for mobile and web applications, across UX and graphic design. We are looking for a “player-coach” who will help lead the design team, help prioritize individual responsibilities and be a point of contact for external teams, but also will have a significant hand in the design execution.

 

You are the ideal candidate if you are curious, articulate, organized and a strong communicator. You have strong people skills and other designers look up to you, and can learn a lot from your mentorship. You’ll be working closely with product managers, developers, marketers, customer service, and our design team, to deliver delightful, elegant experiences that take the complicated needs of 3D printing and make it accessible to all.

 

Why a Design Manager is important to us:

Shapeways is popularizing bleeding edge 3D Printing technology and bringing the power of product creation to everyone via the applications and services we develop. As this is all very new, we see design as the way to make our service and the technology approachable and understandable for people, and a crucial function in achieving our long term vision. We’ve built a strong in-house design team of UX designers and creatives. We’re looking to grow that team with a strong team lead, who will use their experience and portfolio of design skills to help their team design impactful, delightful, high-quality web and mobile experiences that bring joy to Shapeways users and create repeat customers. This role would report directly to the Chief Product Officer

 

As a Design Manager you will:

  • Manage a growing team of UX designers; lead your team as a player-coach, including prioritizing individual designers responsibilities, quantifying personal objectives and being a mentor to your team.
  • Champion the user experience, leveraging empathy to understand how they will interact with Shapeways.
  • Be adept in user experience design, web design and design for marketing, and be intimately familiar with industry standards and best practices in these areas.
  • Understand business requirements, and synthesize them into team objectives and success metrics.
  • Gather analytics and conduct user research to form customer insights.
  • Communicate customer insights across the company and with our partner teams (Engineers, Marketing, Production, ...).
  • Create user flows and sketches to explore concepts, draw wireframes and build prototypes to validate designs, think micro-interactions and copy to create persuasive interactions.
  • Be a point of contact for and work closely with Product Managers and Engineers to build the next version of our service on the web, mobile, and future platforms.
  • Inspire and challenge fellow Designers by providing feedback, facilitating brainstorming sessions and sharing competitive industry knowledge.
  • Emphasize a design culture that: focuses on modular design; enforces brand guidelines; adheres to a central design philosophy, and continually iterates on our designs system and aesthetics.

REQUIREMENTS

You might be a good fit if (you have/are):

  • 10+ years of experience designing and delivering successful consumer web/mobile apps or services.
  • Managed a team of internal or external designers
  • Fluency in several areas of design, including user experience design, web design and design for marketing
  • When you see people struggle, you get an immediate desire to help; empathize with pain and look to find solutions.
  • Experience conducting user research and usability research.
  • Complete Fluency with design software - Sketch, InVision, Photoshop, and Illustrator.
  • Fluency with planning, project management, task management, and tracking progress.
  • Proven ability to communicate vision, inspire people, and motivate teams towards a common goal.
  • Bachelor's degree or foreign equivalent in visual/art/industrial/product design, art, or communications.

BONUS

  • Working knowledge of CSS and HTML, Javascript or jQuery.
  • Front-end development experience.
  • Experience with 3D modeling and knowledge of 3D design software.
  • Talent or interest in micro-interactions

WHEN APPLYING - PLEASE BE SURE TO INCLUDE A LINK TO YOUR PORTFOLIO (if your portfolio is in PDF form, please attach and use your LinkedIn link in the website section)

BENEFITS

Why join our team?

 

Shapeways is breaking new ground in the field of 3D printing. With our website and marketplace for designers, our goal is to give everyone access to the revolution of additive manufacturing. This isn’t your typical web business – we have a physical product at the back end. If you’d like to work in a dynamic, collaborative, respectful environment where colleagues share ideas and encourage each other to think creatively, Shapeways is just what you’re looking for…

 

Benefits and perks include:

  • Comprehensive Health Package - We offer a great medical plan option that provides coverage to the employee for free
  • 401(k) with Safe Harbor matching - Join the team and we will invest in your future
  • Parental Leave - Generous Paid time off for new parents
  • Ample Paid Time Off - PTO plus sick days. Whether it’s traveling the world, taking a mental health day, or going to the dentist... because Life.
  • Great Snacks and Free Lunch - Fully stocked fridge, and fancy coffee. Also, daily catered lunch at our Long Island City and weekly catered lunch in our Manhattan office.
  • Regular Happy Hours - Cheers to themed happy hours! Enjoy extra time for getting to know your teammates.
  • Credit towards 3D Printing - Every employee receives $100 of Shapeways credit each quarter to make or buy.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • LAMP StackLanguages
    • MySQLLanguages
    • CSSLanguages
    • jQueryLibraries
    • Vue.jsLibraries
    • Backbone.jsFrameworks
    • FlaskFrameworks
    • LaravelFrameworks
    • TensorFlowFrameworks
    • MemcachedDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • LookerAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ZeplinDesign
    • AsanaManagement
    • Pivotal TrackerManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • ZendeskCRM
    • MailChimpEmail
    • SendGridEmail

Location

We're a global business with offices in several locations; HQ on Park Ave South, and two manufacturing facilities; Long Island City and Eindhoven, NL.

An Insider's view of Shapeways

How would you describe the company’s work-life balance?

Shapeways cares about its employee's work/life balance by supporting flexible working hours, parental leave, and a genuine attitude of camaraderie and working together. I am thankful for the friendly environment and truly feel that our leadership team cares about the staff and how they're doing, both professionally and personally.

Leon Tsivin

Director, Product Management

What kinds of technical challenges do you and your team face?

Every 3D model uploaded to Shapeways is unique: it's intended purpose, it's geometry, it's the owner. Whereas other industries may be able to take a 'one-size-fits-all customers' approach to solving problems, we are often faced with the challenge of making a solution work for a near infinite amount of possibilities.

Carolyn Dempsey

Director, Product Management

What does career growth look like on your team?

We introduced an Engineering Career Ladder to our team; we outlined all of our available roles and their respective responsibilities. That document, along with a related individualized Career Development Plan, serves as the basis for directing our engineers' career growth. Still, it's up to each engineer to drive their own career growth forward.

Reginald Mullin

Director, Engineering

How do you empower your team to be more creative?

We strive to create a culture that empowers our team at all levels. We have an ambitious vision for the company, a clear strategy on how we can accomplish that, and goals that connect everyone to the same purpose. This starts by building and developing the team, communicating, being transparent, and celebrating our successes and failures.

Greg Kress

CEO

What are some social events your company does?

Our social events are definitely a nice wide range, ranging from a quick Mardi Gras happy hour inside our actual office to a holiday party at a nice rooftop lounge. Additionally, we have had team-specific outings that have included going to an arcade, sports bar, and a karaoke bar.

David Omansky

Strategic Accounts Manager

What are Shapeways Perks + Benefits

Shapeways Benefits Overview

Comprehensive Health Package - We offer great medical, dental, and vision plan options that provide coverage to the employee. We pay 100% of your medical coverage for the Core Medical Plan. We also have competitive pricing plans for dental and vision!
401(k) with Safe Harbor Employer Contribution - Join the team and we will invest in your future.
Parental Leave - Robust paid time off for new parents; both primary and secondary leave.
Generous Paid Time Off - 20 PTO days plus 5 sick days. Whether it’s traveling the world, taking a mental health day, or going to the dentist... because Life. Also, this year we piloted Summer Friday’s!
Health & Wellness - We care about your wellbeing. From Commuter Benefits to FSA’s to Fond.co to standing desks to a pilot program with One Medical...we’ve got you covered!
Great Snacks and Free Lunch - Fully stocked fridge, and fancy coffee. Also, daily catered lunch at our Long Island City and weekly catered lunch in our Manhattan office.
Regular Happy Hours - Cheers to themed happy hours! Enjoy extra time for getting to know your teammates.
Credit towards 3D Printing - Every employee receives $100 of Shapeways credit each quarter to make or buy.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program
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