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Reverse Logistics Analyst

| Greater NYC Area

THE ROLE:

Peloton is seeking an Operations Analyst / Associate to support a reverse logistics network across Peloton’s full suite of products, including bikes, tablets, accessories, and future product introductions. The ideal candidate has excellent project management, analytical and communication skills.

RESPONSIBILITIES:

  • Effectively manage projects regarding returns, repairs, refurbishment and exchanges to optimize cost, customer service and quality.
  • Analyze data to identify opportunities for improvement and monitor implementation to determine project success.
  • Track and manage reverse logistics KPIs that align with our business objectives by using operational and quality data.
  • Collaborate closely with key stakeholder teams including Logistics, Field Operations, Quality, Customer Service, and Planning to establish and communicate clear SOP’s, and build cross-functional buy-in.

REQUIREMENTS:

  • 2+ years of professional experience, preferably in operations, supply chain or logistics
  • High level of proficiency in Excel and data analysis
  • Strong communication skills and ability to manage across teams and business functions
  • Exceptional ability to organize time and resources effectively to determine priorities
  • Desire to work in a fast-paced and rapidly-evolving environment

ABOUT PELOTON

Founded in 2012, Peloton is a global technology company reinventing fitness by bringing the energy and benefits of studio-style workouts to the convenience and comfort of home. With more than 10,000 live and on-demand classes, taught by a roster of elite instructors, Peloton delivers real-time motivation and curated playlists from the world's best artists.

Peloton is changing the way people get fit through a comprehensive and socially-connected experience that makes every workout both efficient and addictive. The brand's immersive content is accessible through the Peloton Bike, the Peloton Tread, and Peloton Digital, which provide a full slate of fitness offerings, anytime, anywhere.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries

Location

In the heart of Chelsea, and not too far from our studios, the Peloton office is in a very easy location to get to from anywhere in the city!

What are Peloton Perks + Benefits

Culture
Eat lunch together
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Promote from within
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