Data Analyst

| Greater NYC Area

BentoBox puts restaurants online. We are transforming the hospitality industry by helping restaurants stay at the forefront of technology. Our simple and integrated platform gives restaurants industry-specific tools to manage their website and digital operations, delivered in a SaaS model. BentoBox powers industry leaders such as The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Rose’s Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

We’re looking for an experienced Data Analyst to join our team. This is a unique opportunity to lead the establishment of a cross-functional data practice within a SaaS company that serves the hospitality industry. You’ll play a crucial role in informing key business decisions and supporting growth at BentoBox.

Responsibilities

  • Lead and own the setup of cross-functional company reporting, dashboards, and analysis based on an in-depth understanding of business model, operations, product and company KPIs.
  • Establish a best-in-class data practice within the organization by vetting and recommending tools, workflows, and infrastructure.
  • Refactor SQL code on an ongoing basis to provide insights and check data for accuracy and validity.
  • Build a comprehensive data strategy that encompasses financials, sales/marketing/success metrics and product/platform trends to inform business decisions and reveal opportunities.
  • Identify, structure and synthesize multiple data sources into digestible and valuable resources.
  • Analyze complex data sets, not only looking for trends, but also meaningful edge cases. Clearly communicate findings to leadership, board, and other key stakeholders as needed.
  • Support various team initiatives on an ad-hoc basis by fielding requests for reports and dashboards, provide advice and insight along with the data.
  • Identify opportunities to automate and streamline processes as company scales.
  • Collaborate closely with finance and operations leaders on an ongoing basis.
  • Uphold BentoBox’s core mission, vision, and values

Skills and Attributes

  • 3+ years of experience working with large data sets to extract and analyze actionable findings
  • Advanced Excel skills including pivot tables, macros, charts, functions, and VBA modeling
  • Experienced in data modeling in data warehouses or RDBMS. Experience with Postgres a plus. Expert knowledge of SQL is a must.
  • Proficiency with BI tools such as Looker, Tableau, Mode.
  • Ability to take unstructured data and turn it into easy-to-understand analysis and conclusions
  • Confident with end-to-end data workflows: analysis, reporting, and presenting results in a compelling way
  • Proficient in identifying/interpreting trends and anomalies in data, and troubleshooting accordingly
  • Experience with at least one other tool or programming language (e.g., Python, R) that illustrates your interest in expanding your skillset.
  • Exceptional verbal and written communication skills, with a knack for communicating your findings to both technical and non-technical stakeholders
  • Highly organized and able to manage multiple projects and prioritize competing initiatives

Benefits

  • Competitive salary and equity
  • Health insurance, including vision and dental
  • Flexible vacation plan
  • Friday lunches
  • Culture perks like dinners at BentoBox customers, cocktail classes, etc.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM

Location

584 Broadway, New York, NY 10012

An Insider's view of BentoBox

What’s the vibe like in the office?

The vibe in the office is amazing and the camaraderie is unmatched. You really feel like you are part of a huge family. Everyone has a smile on their face and is always willing to help make you feel comfortable.

JR

Sales Specialist

What's the biggest problem your team is solving?

We're literally helping restaurants, bars, cafés, coffee shops, restaurant groups, catering companies, food trucks, lobster shacks and fast casual spots all succeed in their mission of hospitality. That, and helping them drive revenue to help their bottom line.

Pat

Sales Team Lead

What makes someone successful on your team?

Our most successful team members have a “do whatever it takes” attitude because they put the customers first. They exhibit relentless perseverance in the face of adversities. It can be scary and exhausting, but it’s also thrilling and rewarding.

Melissa

Onboarding Manager

How has your career grown since starting at the company?

I came from a bartending career working for Union Square Hospitality Group, specifically at Gramercy Tavern. Working as a sales specialist at BentoBox has been an entirely unique learning experience in communicating with restaurant owners and management. I've quickly been able to gain an even wider set of outreach skills.

Ali

Sales Specialist

What are BentoBox Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
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