Technical Writer

| New York

Squarespace provides creative tools and services to help anyone build and manage their brand online. For more than a decade, we’ve empowered millions to take control of their online presence like never before. The Engineering organization is looking for experienced technical writers to take complex information and communicate it clearly, concisely, and accurately to internal and external audiences.

As a technical writer, you’ll be responsible for a variety of complex documentation projects. Your projects will include reading sample code, writing sample code, and updating developer guides and operational runbooks. You’ll also draft internal product announcements, engineering blog posts, and review your colleagues’ documents.

This position reports to our Director of Engineering and is based in our New York headquarters.

RESPONSIBILITIES

  • Write and improve technical documentation for our internal developers
  • Work with developers and perform individual research to create API reference docs, developer guides, and onboarding content for engineers
  • Write and review technical runbooks for our operations teams
  • Partner with Technical Program Managers to draft project announcements and updates
  • Own the Engineering Blog and review technical content published on other Squarespace blogs
  • Edit, clarify, and proofread technical documents written by your colleagues, and coach non-writers on ways to improve their writing skills

QUALIFICATIONS

  • BA/BS degree or equivalent practical experience
  • Two years experience in technical writing or product/developer documentation, including writing technical customer-facing materials
  • Ability to work through ambiguity and competing priorities
  • Comfortable working and researching in a technical environment, experience with Git is a plus
  • Comfortable checking your ego at the door - open to feedback from multiple stakeholders to perfect a doc

About Squarespace 

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 700 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Perks 

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace
  • And more

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.
8 Clarkson Street, New York, NY 10014

Insider's spotlight

What’s the vibe like in the office?

The entire Squarespace team, including our executive team, works in a beautifully designed open-plan office. The work-space layout and the flat culture Squarespace is known for, create a collaborative, friendly and fast-paced environment where new ideas and creativity are celebrated.

Otilia

Media Strategist

What does your typical day look like?

I start my day by moderating our social media channels (Twitter, Facebook, and Instagram mostly) and replying to any comments we can help with. Then it's checking in with the Community Team on ongoing/upcoming projects, followed by getting on the grind of creating/rehearsing content for our in-person workshops or online webinars. And meetings!

Jose

Community Manager

How has your career grown since starting at the company?

I've had the opportunity to work on three different teams in my time at Squarespace. Part of that is the nature of an evolving start up, but it’s also due to the flexibility and trust that the organization's leaders put in employees. If you're passionate about a particular project, you're able to spend time to make that initiative a reality.

Farah

Brand Manager

I work on the database team and our biggest challenge is scaling our architecture to handle query load with low latency. Collaboration with Engineering makes this happen. Each Engineering Team at Squarespace contributes in a unique way to make our platform as fast as possible for our customers.

Brian

Database Administrator

Perks of working here

401(K) Matching
401(K)
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Daily Meals Provided
Dental
Flex Work Hours
Game Room
Happy Hours
Health Benefits
Generous Parental Leave
Pet Friendly Office
Stocked Kitchen
Tuition Reimbursement
Unlimited PTO
Vision
Volunteering Opportunities
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