Content Strategist

| Greater NYC Area

Getting together with real people in real life makes powerful things happen. Side hustles become careers, ideas become movements, and chance encounters become lifelong connections. Meetup brings people together to create thriving communities. Show up. Change lives.

We’re looking for a content strategist with a background in UX writing to help define the customer experience on Meetup. This position requires precise attention to language, familiarity with product design and development, and the ability to explain both high-level strategic decisions as well as granular word choices to writers and non-writers alike. Please note that this is not a marketing or social media role.

Content strategists at Meetup are instrumental in ensuring that the stories and messages we convey in the product are compelling, clear, and consistent. As a content strategist, you’ll bring a holistic approach to defining how we communicate with our audience, advocating for the customer every step of the way. You'll apply your creativity and critical thinking to build value for both the business and the user. And you’ll be part of a small but growing content strategy practice at Meetup, shaping how we engage with our community every day.

What you’ll do:

  • Partner with product managers and designers to co-create or iterate on content, ensuring that we deliver a good end-to-end experience in every user flow
  • Plan, write, and document product content that creates alignment between project objectives, best practices for writing and usability, and brand voice
  • Evaluate and improve our content and UX through taxonomy and IA development as well as content audits, gap analysis, and user research
  • Collaborate with designers and researchers to identify and resolve inconsistencies and surface opportunities in our core user flows
  • Work with other content strategists and content creators to bring coherence and consistency to writing efforts across teams
  • Participate in critiques, work sessions, and user interviews to strengthen our understanding of how to address user needs and develop our brand
  • Help evolve UX writing guidelines and resources to scale our content governance efforts
  • Help create strategies and processes that better enable content development across our platforms, accounting for localization, accessibility, and policy issues

What you’ll bring:

  • 5+ years of product experience as a content strategist or UX writer, working both independently and cross-functionally on product/tech teams
  • A portfolio with samples of product, UX, email, and mobile app content, including microcopy and push notifications
  • Ability to translate ideas into jargon-free, thoughtful, and concise copy
  • Exceptional attention to details (like punctuation and spelling)
  • Collaborative work style that allows you to write evolving content to deadline, with a high tolerance for ambiguity and change
  • A healthy dose of self-discipline to edit your own work and prioritize competing projects
  • Familiarity with content issues relating to localization, accessibility, inclusion, and privacy
  • Sensitivity to the relationship between copy, information hierarchy, graphic design, and typography
  • Ability to present findings, recommendations, and decisions in a clear and articulate manner, both in writing and in person
  • Curiosity, independence, humility, and a sense of humor

Our team is bold, supportive, and passionate about bringing people together in real life to create community for everyone. We care about moving fast, real-world change, and building diverse, dynamic teams. You in? Tell us your story and send us your portfolio.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • SwiftLanguages
    • React/ReduxLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • TrelloManagement

Location

Meetup is in the vibrant and trendy SoHo neighborhood. Just steps away from the BDFM6 and a short hop and skip to the NQRW.

What are Meetup Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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