Commercial Insurance Underwriter
Running a small business is hard. Getting insurance for your small business is even harder. It takes forever, the process is antiquated, and one wrong decision can be disastrous.
At Attune, we’re changing small business insurance in a big way.
At the forefront of the insuretech industry, we are rebuilding small business’s access to insurance from scratch, making it instant, easy, and safe. How? Instead of requiring that a business answers hundreds of questions (seriously), our sophisticated platform aggregates the necessary data from different sources, and then uses incredibly advanced analytics to create tailored products that can be delivered in mere minutes, not days or weeks.
We are at the beginning of our journey and are looking for innovators who are curious and excited to drive change.
Backed by Two Sigma, AIG, and Hamilton Insurance Group, we have the horsepower and partners to make a big impact. Unlike other start-ups, Attune has the funding, expertise, and support to modernize and move quickly. If you are energized by making the complex, simple; the time consuming, easy; and the antiquated, tech-enabled, we want you on our team.
Disrupting an industry through data, technology and speed isn't easy – but the challenges we’ll tackle together are some of the most rewarding you’ll experience in your career.
We are looking for self-starters who are passionate about helping people and solving problems, with a focus on underwriting and technology. This role will support our distribution network which provides insurance solutions to small businesses. You will be interacting with brokers and agents that rely on us to make their businesses more effective and competitive so they can create an amazing experience for their small business customers. Additionally, you will be working closely with our technology and operations teams to determine how to make the underwriting process as efficient as possible and to ensure that Attune selects the best risks for our carrier partners.
Specific responsibilities include:
Deploying underwriting expertise for Business Owners’ and Excess Casualty policies to ensure Attune’s risk selection is in line with the guidelines set by our carrier partners, and to ensure we maximize our underwriting profit and product mix over time
Working proactively with technology and customer care to identify and correct technology issues related to rating and policy administration
Coaching and mentoring more junior staff; conduct internal audits to assess quality of our risk selection, provide guidance to underwriters on their risk evaluation processes, ensure proper documentation
Tirelessly pursue opportunities to streamline and automate the underwriting process; partner closely with the technology and operations team to help build out tools and solutions to assist with this objective
Collaborating with the Director of Insurance Product and Product Lead to improve our insurance product offering based on customer feedback and results
When required, provide multi-channel support to brokers and agents for issues related to policy administration, billing, underwriting, claims, collections, etc., while constantly focusing on creating the best experience for the customer and looking for innovative approaches to solving problems
Conducting quality control audits, reporting on findings and providing suggestions on process improvements when deficiencies are identified
Supporting program opportunities sourced by our distribution team
Managing special projects on an ad hoc basis
Undergraduate degree; 3 to 10 years of work experience
CPCU, producer licensing, or equivalent designation or significant progress made toward designation a plus
Direct underwriting experience with commercial lines insurance products includes the Business Owners’ Policy and Excess Casualty; experience with auto, professional liability and/or Workers’ Compensation is a plus
You have a high level of customer orientation, are a natural problem solver and comfortable handling stressful situations
You have a practical understanding of how a policy is rated
You have a strong acumen for operational processes
You have experience or will be comfortable working within a metrics driven environment
You embrace emerging technology
You take an analytical approach to problem solving
What we offer you:
- An opportunity to change the small business landscape.
- A great working environment that lives continuous improvement and encourages sharing ideas and taking risks to find better ways of doing things.
- A culture that promotes great relationships both inside the office and outside through activities in our community and company sponsored intramural clubs and events.
- Equity compensation.
- Medical and 401(k) matching from day one.
- Fully stocked kitchens with free snacks & drinks.
Attune Insurance Services, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.