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Business Analyst, Revenue Cycle Management

| Greater NYC Area

As the Business Analyst, you will be responsible for leading efforts to drive data-based findings to to inform operations and strategy in Flatiron’s Revenue Cycle Management (RCM) offering. You will work with internal and external stakeholders to understand their processes, data and needs, and you will communicate questions, approaches and findings with those stakeholders on a regular basis. Not only will you implement a variety of approaches to capture data and make them functional and capable of revealing insights in order to track and change approaches to operations, but you will also be responsible for deriving insight from those data. This role will focus in the RCM and Practice Management domains, and we will consider candidates from different technical and non-technical backgrounds.

This role reports to the VP of RCM or Senior Manager, RCM.

Responsibilities:

  • Support internal and external stakeholders by identifying operational issues and opportunities in data, developing strategy accordingly and helping to track process adherence and execution success
  • Become a trusted confidante to key customers and prospective customers by building and telling data stories
  • Develop strategies to capture additional data for better insight into operational processes
  • Collaborate cross-functionally to incorporate data and insights into client implementation, account management strategies, and RCM sales
  • Be a go-to resource for company-wide efforts around the data sources you work with
  • Collaborate with engineering teams to support product improvement, data collection and data management

Requirements:

  • Proficient with a query language or data flow/manipulation tools (e.g. SQL, Excel, Tableau, etc.) and able to pull data from a database or a reporting tool
  • Strong analytical skills, and ability to synthesize results into strategies to achieve business objectives
  • Proficient use of visualization tools to design, create and communicate key stories from complicated data
  • Impeccable written and verbal communication skills, ability to structure complex issues
  • Demonstrated ability and desire to learn extremely quickly
  • Independent, analytical and creative thinker
  • High degree of comfort with ambiguity, with a proven ability to quickly develop hypotheses with limited information

Bonus Points:

  • Experience with medical practice management software and reporting tools
  • Experience working in the business office or analytics/strategy group of a healthcare provider
  • You are highly proficient with analysis and visualization tools like R, Pandas, or Tableau
  • You have experience on a data analytics, visualizations, or insights team at a data driven or high-end technology company
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Our office at One Soho is easily accessible and modern, and has all the amenities our employees need to be comfortable, productive and collaborative.

An Insider's view of Flatiron Health

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineer

What is your vision for the company?

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

What's the biggest problem your team is solving?

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

Flatiron has a holistic approach to employee experience. We promote a culture with wellness at the forefront.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
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