Jobs at Kustomer
13

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Finance
Design + UX
Dev + Engineer
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Senior Software Engineer - Frontend

Kustomer
Greater NYC Area
15 hours ago
+19
Kustomer is looking for a Senior Front End Engineer who is able to both architect and build user interfaces for highly interactive, complex web apps. We're building our product in Javascript, using some of the latest technologies like react.js and node.js. We believe in ownership and are looking for people driven to continuously ship new, impactful features and capabilities for our users.

Senior Software Engineer - Backend

Kustomer
Greater NYC Area
15 hours ago
+19
Kustomer’s backend engineering team is responsible for building, scaling, and innovating on the APIs, data platform, and automations that power our customers’ support teams. We are all about microservices, CI and CD. Our platform is clean, simple and massively scalable in the cloud using the latest tools like MongoDB, ElasticSearch, Docker and AWS. We work closely with the frontend team and their React single page app, helping build for a simple and modern user experience.

Business Development Representative, NYC

Kustomer
Greater NYC Area
1 day ago
+19
As a Business Development Representative (BDR), you will support the Kustomer sales effort in multiple functions while developing your skills for the Account Executive role. Your daily responsibilities will include the prospecting and sourcing of potential decision makers, outbound lead generation, leading qualification phone meetings, and facilitating the closing of deals by leveraging the Kustomer knowledge base. You will create an excellent first impression for prospective customers over multiple channels, including email, phone, and social. You will work closely with the sales and marketing teams, corresponding with customers and driving Kustomer’s message to the market.

Senior Software Engineer in Test

Kustomer
Greater NYC Area
2 days ago
+19
As a Software Engineer in Test at Kustomer, you’ll ensure that every line of code we push into production is high quality, fault tolerant, and sustainable. You’ll be working closely with our CTO to ensure what we’re building not only meets, but exceeds our customer’s expectations. As the goalie for our engineering team, you’re our last line of defense before our updates go live. We’re big on automated testing, and you’ll be an integral part of creating the right development ecosystem on our engineering team.

Billing Manager

Kustomer
Greater NYC Area
6 days ago
+19
We are looking for an experienced Billing Manager for our newly created position. This person will be responsible for not only managing the existing day-to-day customer billing and billing support operations, but will also act as the subject matter expert on all best-in-class billing and billing support processes.  Reporting to the Senior Director of Finance and partnering heavily with Sales and Engineering, the main strategic goal of this function is to build a best practice billing function on a to-be-determined enterprise-grade billing platform. This is a multi-functional role which requires proficiency in leadership, customer billing, support and related systems, as well as experience with ERP systems in a cloud-based business environment. This individual will work to develop long-term strategies aimed to propagate a vision of growth and sustainability of current and future billing operations.

Director of Professional Services, NYC

Kustomer
Greater NYC Area
1 week ago
+19
Our Customer Experience (CX) team is responsible for designing world class experiences for our customers. We partner with our customers to understand their pain points and work towards providing value while driving long-term relationships for mutual success. As the Director of Professional Services, you will lead our implementation efforts from start to finish. You will partner closely with our executive and sales teams to align pre-sales expectations, develop implementation plans, and oversee the operations of the Professional Services team.

Software Engineer - Backend

Kustomer
Greater NYC Area
1 week ago
+19
Producing modular, well-tested, and documented code. Developing and supporting a Single Page Application, Node.js APIs, backend services and data stores. Collaborating on ideas and thinking through problems with the engineering team. Contributing to application architecture with an eye on scalability, performance, availability, and security. Publishing, deploying, monitoring, and troubleshooting code throughout a CI/CD microservices-based distributed application deployment pipeline. Working closely with other developers and test engineers. May involve handling sensitive personal data.

Software Engineer - Frontend

Kustomer
Greater NYC Area
1 week ago
+19
Building web applications using HTML/CSS, Javascript, React.js and Node.js. Working with product and design to creatively solve complex problems. Prototyping and building clean and intuitive user interfaces through various iterations. Ensuring implementations follow web standards, accessibility, and usability best practices. May involve handling sensitive personal data.

iOS Engineer

Kustomer
Greater NYC Area
2 weeks ago
+19
Kustomer is looking for an iOS Engineer who is passionate about iOS best practices and building high quality SDKs. This will be the first iOS Engineer at the company, so you will be given autonomy to get the job done and set best practices. We believe in ownership and are looking for people driven to own their work as we grow.

Director of Customer Success, NYC

Kustomer
Greater NYC Area
2 weeks ago
+19
At Kustomer, we take our clients’ experience with our platform and our company seriously. Our Customer Success team is committed to providing a world-class overall experience that delights our clients. From the moment our Implementations team gets our client onboarded on our platform, our Customer Success team takes the lead in engaging our customers to ensure positive outcomes using Kustomer. The Director of Customer Success will lead our growing team of client advocates, ensuring the highest quality of service and strategic support. Product adoption, expansions and renewals, as well as gathering critical client feedback about our platform and services fall under the purview of our Customer Success team. 

Senior Product Designer

Kustomer
Greater NYC Area
2 weeks ago
+19
The Senior Product Designer will own providing our customers with a flawless user experience. The ideal candidate will quickly understand our space and the problems we’re trying to solve. You have experience defining design processes. You will provide seamless, intuitive solutions, consistently iterating on designs until the results are “pixel-perfect”. You understand the big picture and you can communicate and action the necessary next steps to achieve that production vision.

Engineering Manager

Kustomer
Greater NYC Area
2 weeks ago
+19
As an Engineering Manager at Kustomer, you will be instrumental in growing, mentoring, and guiding a a team of cross functional software engineers. You will ensure that your team is set up for success, while facilitating continuous learning and improvement.

Technical Support Specialist, NYC

Kustomer
Greater NYC Area
3 weeks ago
+19
Our Customer Experience team is responsible for designing and delivering world-class experiences for our customers. We partner with our customers to understand their goals and work towards providing value while driving long-term relationships for mutual success. As the Technical Support Specialist, you will serve as the bridge between Kustomer and the amazing people who use our product.