Hello, we're Kustomer

Our CRM platform for the people-first enterprise is intelligent, powerful and flexible. Agent-friendly as well as customer-friendly – Kustomer unifies data from multiple sources, enabling companies to deliver effortless, consistent and personalized service and support through one single timeline view.

Why Work with Us?

Today, Kustomer is the core platform of some of the leading People-first brands like Ring, Rent the Runway, Glossier, Away, Glovo, Slice, Sweetgreen, Stella & Dot, and UNTUCKit. Headquartered in NYC, Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel.
We are

Productive,

Energetic &

Ambitious

Where we are

530 7th Ave , New York, NY 10018

Perks + Benefits

Culture
Volunteer in local community
Volunteer in local community
Friends outside of work
Friends outside of work
Eat lunch together
Eat lunch together
Intracompany committees
Intracompany committees
Health Insurance & Wellness
Disability Insurance
Disability Insurance
Dental Benefits
Dental Benefits
Vision Benefits
Vision Benefits
Health Insurance Benefits
Health Insurance Benefits
Retirement & Stock Options
401(K)
401(K)
Company Equity
Company Equity
Vacation & Time Off
Generous PTO
Generous PTO
Paid Holidays
Paid Holidays
Perks & Discounts
Casual Dress
Casual Dress
Commuter Benefits
Commuter Benefits
Stocked Kitchen
Stocked Kitchen
Happy Hours
Happy Hours
Professional Development
Diversity Program
Diversity Program
Lunch and learns
Lunch and learns
Promote from within
Promote from within
  • I joined Kustomer because I found a tech-focused company that would allow me to grow as an engineer. I’ve stayed because of the people. The tech challenges are always interesting, of course, but the people that make up our team are second to none.
    Steve
    Senior Site Reliability Engineer
  • This is an amazing place to work if you like fast paced environments, awesome people, challenging projects to work on and some awesome office snacks. Everyone is so smart and also extremely willing to share knowledge to make each other better.
    Hannah
    Product Designer
  • I have had the opportunity to work with an incredible group of people who all share the singular goal of building an amazing product. Each one of us has an impact on Kustomer's success, and opportunities to make our customers happy.
    Brandon
    Senior Frontend Engineer
Jobs at Kustomer12 open jobs
All Jobs
Finance
Design + UX
Dev + Engineer
HR
Operations
Sales
Operations
new
New York
Sales
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
Developer
new
New York
HR
new
New York
Developer
new
New York
Design + UX
new
New York
HR
new
New York
Finance
new
New York

Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • ElasticsearchDatabases
    • MixpanelAnalytics
    • Big QueryAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • TrelloManagement
    • Github IssuesManagement

Our funding history

  • $35M in Funding
    Investors: Battery Ventures, Redpoint Ventures, Canaan Partners, Boldstart Ventures, BoxGroup, Social Leverage
  • $26M in Funding
    Investors: Redpoint Ventures, Canaan Partners, Boldstart Ventures, BoxGroup, Social Leverage
  • $10M in Funding
    Investors: Canaan Partners, Boldstart Ventures, BoxGroup, Social Leverage
  • $2.5M in Funding
    Investors: Boldstart Ventures, BoxGroup, Social Leverage
  • $40M in Funding
    Investors: Tiger Global Management, Battery Ventures
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